Privacy Policy

At Lustreon ("Lustreon," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, https://www.scentformplus.com/ (the "Website").

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our Website, and information received from third-party services.

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Account information
Information you provide when contacting customer service
Any other information you voluntarily provide to us

We do not need or request sensitive information that is unrelated to your purchase.

Payment Information

Payments made through our Website may be processed by third-party payment providers.

We generally do not directly store complete payment card numbers or security codes. Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and device type
Operating system
Pages visited
Referring website or source
Date and time of visits
General Website usage information
Information collected through cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Ship your purchases
Provide customer service
Communicate with you about your orders
Send transactional emails
Maintain and improve our Website
Personalize your shopping experience
Detect and prevent fraud, abuse, or unauthorized activity
Analyze Website traffic and performance
Advertise and promote our products
Measure the effectiveness of our advertising
Comply with applicable laws and legal obligations

If you choose to receive promotional communications from us, we may also use your email address to send information about products, promotions, sales, or other updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.

3. Cookies and Similar Technologies

Lustreon may use cookies, pixels, tags, and similar technologies to operate and improve our Website.

Cookies may help us:

Keep items in your shopping cart
Remember your preferences
Understand how visitors use our Website
Improve Website functionality
Measure advertising performance
Deliver or measure relevant advertisements

Some cookies may be placed by third-party services that we use for analytics, advertising, payment processing, or other Website functions.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our Website.

4. Analytics and Advertising

We may use third-party analytics and advertising services to understand Website traffic, measure advertising performance, and promote Lustreon.

These services may collect information about your interactions with our Website through cookies, pixels, or similar technologies.

For example, we may use Google Ads and related Google services to advertise Lustreon and measure the effectiveness of our advertising campaigns.

Third-party advertising and analytics providers may process information according to their own privacy policies.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

You may also be able to manage certain Google advertising preferences through Google's advertising settings.

5. How We Share Your Information

We do not sell your personal information for money.

We may share information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

Payment processors
Shipping and delivery providers
Website hosting and e-commerce providers
Analytics providers
Advertising providers
Email and communication services
Customer service providers
Fraud prevention and security services
Professional advisors
Government authorities or law enforcement when legally required

We only share information as reasonably necessary for legitimate business purposes, to provide requested services, or to comply with legal obligations.

6. Third-Party Services and Links

Our Website may contain links to third-party websites, services, or platforms.

Lustreon is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, or regulatory requirements
Enforce our agreements

When information is no longer reasonably necessary for these purposes, we may delete or anonymize it.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Request information about how your personal information is used

To make a privacy-related request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you provide your email address and consent to receive promotional communications, we may send you marketing messages about Lustreon products, promotions, and updates.

You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in the email.

Even if you opt out of marketing communications, we may still send you necessary transactional messages, such as order confirmations, shipping updates, or important account communications.

11. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.

12. U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Depending on your state of residence, you may have rights concerning access, correction, deletion, portability, or opting out of certain uses or disclosures of personal information.

If you believe you have rights under applicable state privacy laws, you may contact us using the information below.

We will review and respond to applicable requests in accordance with the law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Lustreon
Website: https://www.scentformplus.com/
Email: Lustreons@gmail.com